Hargray (domain now redirects to Sparklight): can you use your own modem?
Checked against Hargray (domain now redirects to Sparklight)'s own policy on 2026-08-25 — Hargray (domain now redirects to Sparklight)'s own page. Not paid by Hargray (domain now redirects to Sparklight) or any ISP — we track 39 ISPs and 39 named models (how we verify). Amazon links are affiliate.
Yes — Hargray (domain now redirects to Sparklight) allows customer-owned modems and publishes its own approved-device list. It names devices including Arris | Motorola SURFboard SBG8300 and Arris | Motorola SURFboard SB8200. Your device must meet at least DOCSIS 3.1. Owning one may avoid Hargray (domain now redirects to Sparklight)'s monthly equipment fee.
- Connection
- cable
- Minimum standard
- DOCSIS3.1
- Verified
- 2026-08-25
Which modems does Hargray (domain now redirects to Sparklight) approve?
Hargray (domain now redirects to Sparklight) names these models on its own page. They are the exact make and model strings published there as of 2026-08-25 — a sample of the list, not necessarily all of it.
- Arris | Motorola SURFboard SBG8300Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1 · Up to 1 Gbps · Wi-Fi 5 built-inBest for: Plans up to 1 GbpsPrice as ofSee price on Amazon →
- Arris | Motorola SURFboard SB8200Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1Price as ofSee price on Amazon →
- Arris | SURFboard G34Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1 · Wi-Fi 6 built-inPrice as ofSee price on Amazon →
- Arris | SURFboard G36Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1 · Wi-Fi 6 built-inPrice as of Also named byXfinitySee price on Amazon →
- Arris S33Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1 · Up to 2.5 GbpsBest for: Gigabit+ plans, future-proofPrice as of Also named byAstound BroadbandBreezelineSpectrumSee price on Amazon →
- Hitron CODA56Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1 · Up to 2.5 Gbps · No built-in Wi-Fi (pairs with your own router) · 1 Ethernet portBest for: Gigabit+ plans, future-proofPrice as of Also named byArmstrongBreezelineSpectrumSee price on Amazon →
- Motorola MB8600Amazon lists this exact model, but no new unit is sold there right now. The button opens a search for it.DOCSIS 3.1 · Up to 1 Gbps · 1 Ethernet portBest for: Plans up to 1 GbpsAlso named byArmstrongBreezelineSearch this model →
- Netgear CM2000Our pickExact model matched in Amazon's catalog 2026-09-11.DOCSIS 3.1 · Up to 2.5 GbpsBest for: Gigabit+ plans, future-proofPrice as of Also named byArmstrongBreezelineGCISpectrumXfinitySee price on Amazon →
- Your modemyou buy it, or you rent it
- Your ISP's networkthey decide what connects
- The internetthe part you actually want
Can I use my own modem with Hargray (domain now redirects to Sparklight)?
Yes, with a restriction: the device has to appear on Hargray (domain now redirects to Sparklight)'s published approved list. In their words: "Can I purchase my own modem? If you choose to purchase a modem, Sparklight requires you purchase a modem with DOCSIS 3.1 capability from a reputable source, and select one that is listed on our approved modems list above. Should you wish to purchase a modem that is not on our approved modems list, please contact our team prior to making your purchase to verify compatibility." Support is not provided for customer-owned devices.
Does Hargray (domain now redirects to Sparklight) charge an equipment rental fee?
"Modem with eero Wi-Fi device lease is from $0-$14.99/mo."
What DOCSIS version does Hargray (domain now redirects to Sparklight) require?
"Sparklight requires customers to use a DOCSIS 3.1 or higher Modem." Also: "Sparklight no longer supports the addition of modems with DOCSIS 2.0 technology." For Multi-Gig: "Sparklight Multi-Gig Internet requires customers to use a DOCSIS 3.1 Modem."
Do Hargray (domain now redirects to Sparklight)'s requirements change with my speed tier?
Multi-Gig tiers have a SEPARATE, narrower approved list at https://support.sparklight.com/hc/en-us/articles/18084165535511-Multi-Gig-Internet-Supported-Modems-Residential-Only (Arris CM9200, Arris DG9450, Arris G36, Arris S33, Hitron CODA56, Motorola MB8611, Netgear CAX80, Netgear CM2000, Netgear CM2050V) with a per-model "Sparklight Max Upload" column showing 50 Mbps or ">= 50 Mbps". Multi-Gig also states: "2.5 Gigabit or higher Ethernet Router if you are using your own router". Standard list: "Existing customers with older modems using DOCSIS 3 technology will still be able to utilize some Sparklight High-Speed Internet packages but will not be able to utilize the faster High-Speed Internet speed packages without upgrading to a DOCSIS 3.1 modem."
Can I use my own router with Hargray (domain now redirects to Sparklight)?
Yes — combined modem/router gateways appear on the approved list with an "802.11 Wifi compatibility" column: Arris | Motorola SURFboard SBG8300 (WiFi 5), Arris | SURFboard G34 (WiFi 6), Arris | SURFboard G36 (WiFi 6), Netgear Nighthawk C7800 (WiFi 5), Netgear CBR750 / CAX80 / CAX30 (2.4 GHz AX + 5 GHz AX). Beyond the named list: "Any DOCSIS 3.1 modem from a supported trusted brand (listed below) is expected to function on our network; however, if it's not on our Sparklight Recommended Modems list, it has not been tested in our environment." Trusted brands listed: Arris, Vantiva, Technicolor, Hitron, Netgear, Motorola.
What does Hargray (domain now redirects to Sparklight) not allow?
DSL modems — "Only Cable Modems or eMTAs will work with our network; DSL modems are not compatible." Phone service — "Sparklight Phone Service is only supported on Arris modems (eMTA) leased from your local Sparklight office." "End of Life" modems are "no longer recommended or allowed to be registered on our network." Second-hand units — "Second-hand modems may not work properly on Sparklight's network even if listed above." Sparklight "reserves the right to refuse service to any modem or modem model which might impair network performance."
Two boxes
- Modemtalks to the ISP line
- Routermakes the Wi-Fi
One box — a “gateway”
- Modem + routerone unit does both jobs
Where does this information come from?
Every statement on this page is quoted from Hargray (domain now redirects to Sparklight)'s own published pages:
- https://support.sparklight.com/hc/en-us/articles/115009158227-Supported-Modems-Residential-Only
- https://support.sparklight.com/hc/en-us/articles/18084165535511-Multi-Gig-Internet-Supported-Modems-Residential-Only
- https://support.sparklight.com/hc/en-us/articles/115010557888-What-Equipment-Do-I-Need-for-Internet
Same published policy
Hargray publishes no separate policy page of its own — the source above is the same page that covers Sparklight. A device approved for one is approved for both, and a device excluded on one is excluded on the other too.
Same policy:Sparklight
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