Rise Broadband (now branded Rise Internet): can you use your own modem?
Checked against Rise Broadband's own policy on 2026-09-28 — Rise Broadband's own page. Not paid by Rise Broadband (now branded Rise Internet) or any ISP — we track 37 ISPs and 27 named models (how we verify). Amazon links are affiliate.
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Yes — Rise Broadband (now branded Rise Internet) allows customer-owned equipment, but publishes neither a list of approved devices nor technical requirements. There is no modem to buy: Rise Broadband (now branded Rise Internet) supplies the terminating equipment and you choose the router behind it. All of it is quoted from Rise Broadband's own page, last checked 2026-09-28.
- Connection
- fixed-wireless and fiber
- Verified
- 2026-09-28
Our pick TP-Link Deco X55 mesh (3-pack)
Rise lets you use your own router, though it recommends its own managed one. A router you own connects to the equipment Rise installs.
Wi-Fi 6 · gigabit ports · 3 units · covers up to 6,500 sq ft
Not for: Replacing the receiver or fiber jack that Rise installs.
Price as of
See price on Amazon →- Your routeryou choose it, it plugs into their box
- Your ISP's networkthey decide what connects
- The internetthe part you actually want
What equipment does Rise Broadband install?
Everything below is quoted from Rise Broadband's own pages (checked 2026-09-28). Where Rise Broadband does not say something, the table says so rather than guessing.
| Equipment | Who supplies it | Can you use your own? | Fee |
|---|---|---|---|
| Outdoor receiver (fixed-wireless plans) “mount a small receiver outside aimed at the tower, run one sealed cable to your router inside” source | Rise — installed by a Rise technician | Not stated. Rise says self-install is not available. | Not stated |
| Fiber jack / ONT (fiber plans) “mounts a small fiber jack (ONT) where the line enters, connects your router” source | Rise — installed by a Rise technician | Not stated. Rise says self-install is not available. | Not stated |
| Wi-Fi router “Take Rise Internet's eero 7 equipment instead of your own, and eero Secure features come along for the ride — free.” source | You or Rise (Rise offers an eero 7) | Yes. “You may use your own router, but we recommend a Rise-managed router for the best experience.” | No monthly router fee is stated. Rise's eero page headline reads “Premium Wi-Fi. Advanced security. No extra cost.” |
| Returned equipment at cancellation “When you cancel service, Rise Internet applies a $50 restocking fee” source | — | — | $50 restocking fee when you cancel (not when swapping equipment for a plan change) |
Can I use my own modem with Rise Broadband (now branded Rise Internet)?
Yes. Rise Broadband (now branded Rise Internet) permits customer-owned equipment, but publishes no list of supported devices or technical requirements, so confirm the exact model with Rise Broadband before you buy. For the router only, with a preference stated. Verbatim FAQ, under the question "What equipment will be installed, and can I use my own router?": "Your technician will explain what equipment is needed and where it will be installed. Before your technician arrives, think about which rooms you will primarily use the internet, or have smart devices that require strong signal. You may use your own router, but we recommend a Rise-managed router for the best experience." Compare all 37 providers.
Can I use my own router with Rise Broadband (now branded Rise Internet)?
The customer-owned device would be the Wi-Fi router. Rise's own offering is an eero: "Take Rise Internet's eero 7 equipment instead of your own, and eero Secure features come along for the ride — free.". Rise-supplied network equipment is separate from the router: for fixed wireless "a small receiver outside aimed at the tower, run one sealed cable to your router inside"; for fiber "mounts a small fiber jack (ONT) where the line enters, connects your router". See the equipment Rise Broadband installs.
Does Rise Broadband (now branded Rise Internet) publish a list of approved devices?
Rise publishes no approved-device list, no DOCSIS requirement, and no technical specification of any kind for a customer-owned router — only the permission sentence above. Both the FAQs page and the Support Center were checked. Because this is fixed wireless and fiber there is no modem to buy at all: the only customer-owned device in the chain is the Wi-Fi router, and Rise states no requirement for it. See which providers do publish an approved list.
What other equipment fees does Rise Broadband (now branded Rise Internet) charge?
Not a monthly rental, but published and worth knowing before you cancel: "When you cancel service, Rise Internet applies a $50 restocking fee to offset the costs of receiving, inspecting, and reconditioning your returned equipment so it can be redeployed. This fee does not apply if you're swapping equipment as part of a plan change."
Two boxes
- Modemtalks to the ISP line
- Routermakes the Wi-Fi
One box — a “gateway”
- Modem + routerone unit does both jobs
How do I find a router that works with Rise Broadband (now branded Rise Internet)?
Rise Broadband (now branded Rise Internet) names no devices and publishes no requirements for them, so nothing on its own site tells you a model is safe to buy. Confirm the exact model with Rise Broadband before ordering.
Where does this information come from?
Every statement on this page is quoted from Rise Broadband's own published pages:
Other providers to compare
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