Rise Broadband (now branded Rise Internet): can you use your own modem?
Yes — Rise Broadband (now branded Rise Internet) allows customer-owned equipment, but publishes technical requirements rather than a list of approved devices. There is no modem to buy: Rise Broadband (now branded Rise Internet) supplies the terminating equipment and you choose the router behind it.
- Connection
- fixed-wireless and fiber
- Verified
- 2026-08-25
- Your modemyou buy it, or you rent it
- Your ISP's networkthey decide what connects
- The internetthe part you actually want
How do I find a router that works with Rise Broadband (now branded Rise Internet)?
Rise Broadband (now branded Rise Internet) publishes requirements rather than naming specific devices, so match anything you shortlist against the requirements on this page, then confirm the exact model with Rise Broadband (now branded Rise Internet) before ordering.
Can I use my own modem with Rise Broadband (now branded Rise Internet)?
Yes. Rise Broadband (now branded Rise Internet) permits customer-owned equipment that meets its published requirements. In their words: for the ROUTER only, with a preference stated. Verbatim FAQ, under the question "What equipment will be installed, and can I use my own router?": "Your technician will explain what equipment is needed and where it will be installed. Before your technician arrives, think about which rooms you will primarily use the internet, or have smart devices that require strong signal. You may use your own router, but we recommend a Rise-managed router for the best experience."
Can I use my own router with Rise Broadband (now branded Rise Internet)?
The customer-owned device would be the Wi-Fi router. Rise's own offering is an eero: "Take Rise Internet's eero 7 equipment instead of your own, and eero Secure features come along for the ride — free." (https://www.riseinternet.com/advanced-wifi). Rise-supplied network equipment is separate from the router: for fixed wireless "a small receiver outside aimed at the tower, run one sealed cable to your router inside"; for fiber "mounts a small fiber jack (ONT) where the line enters, connects your router".
Does Rise Broadband (now branded Rise Internet) publish a list of approved devices?
Rise publishes no approved-device list, no DOCSIS requirement, and no technical specification of any kind for a customer-owned router — only the permission sentence above. Both the FAQs page and the Support Center were checked. Because this is fixed wireless and fiber there is no modem to buy at all: the only customer-owned device in the chain is the Wi-Fi router, and Rise states no requirement for it.
What other equipment fees does Rise Broadband (now branded Rise Internet) charge?
Not a monthly rental, but published and worth knowing before you cancel: "When you cancel service, Rise Internet applies a $50 restocking fee to offset the costs of receiving, inspecting, and reconditioning your returned equipment so it can be redeployed. This fee does not apply if you're swapping equipment as part of a plan change."
Two boxes
- Modemtalks to the ISP line
- Routermakes the Wi-Fi
One box — a “gateway”
- Modem + routerone unit does both jobs
Where does this information come from?
Every statement on this page is quoted from Rise Broadband (now branded Rise Internet)'s own published page:
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